Email Changes Required

Most of our clients who use SMTP to send email will now have to make some small changes to their email settings. This will fix any current issues you may have with “Relay not permitted” error messages.

Please note your email address and username are the same and we have no direct access to your email password so if you need it and have forgotten we can only issue you with a replacement password.

Any mail client sending via SMTP should use port 587 instead of ports 25 or 465. Details on how to change this will vary on your mail client, but we’ve detailed some of these further down this article.

It is also advisable to use STARTTLS for your encryption method.

Outlook

  1. Select File
  2. Select Account Settings
  3. Select Account Settings from the dropdown
  4. Select your email account from the lists in the Email tab and select Change
  5. Select More Settings
  6. Select Advanced
  7. Change the Outgoing server (SMTP) option to 587
  8. Change the encryption types on both IMAP and SMTP to STARTTLS
  9. Select Ok
  10. Select Next
  11. Once tests have completed select Close and then Finish

Windows Mail

  1. Start Windows Mail, click the Tools menu at the top of the window and then click Accounts.
  2. Select your account under Mail, and then click on the Properties button.
  3. Go to the Advanced tab, under Outgoing server (SMTP), change port 25 to 587.
  4. Click the OK button to save the changes.

Outlook Express

  1. Start Outlook Express, and then select Accounts from the Tools menu at the top of the window.
  2. Double click on your email account.
  3. Under the Advanced tab, change the Outgoing server (SMTP) port 25 to 587.

Thunderbird

  1. Select Tools
  2. Select Outgoing Server (SMTP)
  3. Select the server for this account then Edit
  4. Change the port to 587
  5. Change the Connection Security option to STARTTLS
  6. Change the Authentication Method option to Normal Password
  7. Enter your full email address as the User Name
  8. Select OK
  9. Select OK

Mac Mail

  1. Select Preferences
  2. Select Accounts
  3. Select the Outgoing Mail Server (SMTP) drop down menu, then Edit SMTP Server List
  4. Select the SMTP server for this account
  5. Change the Port to 587
  6. Select OK

iPhone

  1. Go to Settings
  2. Select Passwords & Accounts
  3. Select your email account
  4. Select the Account
  5. Under OUTGOING MAIL SERVER select SMTP
  6. Select the server
  7. Update the Server Port to use 587
  8. Select Done
  9. Select < Account then Done

Android Mail

  1. Open the Email App
  2. Select Settings
  3. Select Account Settings
  4. Select the account you wish to change
  5. Scroll down to More Settings
  6. Select Outgoing Settings
  7. Change the port to 587 and the Security Settings to STARTTLS
  8. Select Done

 

Invergordon First Responders Website Design

Invergordon First Responders is a group made up of local volunteers who provide life saving assistance in emergencies and offer training for businesses, groups and schools in first aid and CPR.

Working with Tina, we have produced a visually striking website to give the public and sponsors more information on the valuable services IFR offer.

Tina and the other volunteers have full access to the website so they can make changes whenever they wish and we are glad to see that Tina is very proactive in updating the IFR blog.

Visit Invergordon First Responders Website fror more information.

Higher quality and more affordable websites

Starting today we have changed our pricing structure and how we build websites. Websites can now be built faster and are more affordable starting at just £10 a month (*£149 setup fee). You will still get the same backup service too so you can still email or call and we can help you build and update your website.